After the common “Package arrived at an Amazon facility,” the accompanying tracking status is, “Package left an Amazon facility.”
Sometimes, you can see this update more than once depending on whether the item will pass through another distribution center or head toward the destination facility.
So, what does it mean? Anything special to do about it? Let’s find out.
What Does, “Package Left An Amazon Facility” Mean?
This tracking status means that a package has departed from one of the Amazon distribution hubs and is on its way to its destination.
As you can see from the screenshot below, you can receive this update more than once and from different distribution hubs. For instance, the item can move from the Swanton hub to Haslet before getting to the destination facility.
Why Is My Item Stuck On “Package Left An Amazon Facility” For Days?
Missed Scan
Sometimes, scans aren’t made in real-time, and one of the reasons why your item doesn’t go past the “Package left an Amazon” facility is due to a missed scan.
If the package bypasses a scan due to human error, system glitches, or high volume, the tracking status may remain unchanged until the next successful scan—sometimes not until it reaches a local delivery facility.
Free third-party tracking sites such as 17Track and Parcelsapp provide more tracking details than the Amazon tracking page or carrier sites such as UPS, USPS, and FedEx.
Carrier Delays in Transit
Once Amazon hands off the package to a shipping carrier (like USPS, UPS, or FedEx), delays can occur due to logistical issues, missed scans, or transportation bottlenecks.
The tracking may not refresh until the carrier processes it at the next major facility, especially if it’s traveling long distances or through regional hubs with backlogs.
Inclement Weather or External Disruptions
Severe weather, accidents, or infrastructure problems (like highway closures) can temporarily halt the movement of freight trucks.
Until the carrier resumes transit or reroutes the package, tracking may appear stagnant even though the package is technically “in transit.”
Technical or System Sync Issues
Occasionally, Amazon’s tracking system and the carrier’s system fail to sync in real-time.
The data may be delayed due to software errors, especially if the carrier is a smaller regional service.
In such cases, the package could still be moving, but the status won’t reflect progress until systems catch up.
Final-Mile Carrier Backlog
If the package is en route to a local postal service or last-mile carrier (e.g., USPS), delays often occur at this stage.
These carriers may not scan the package immediately upon receipt, leading to a gap in tracking updates until it’s out for delivery.
What Do I Do When My Item Is Stuck On, “Package Left An Amazon Facility?”
Be More Patient
Delays are common, especially with orders that aren’t under Amazon Prime. However, losing packages is uncommon while dealing with Amazon.
While there are several complaints about Amazon Prime items subscribers facing delayed shipments, they usually report succeeding in getting their items albeit later than guaranteed.
When your item is stuck on, “Package left an Amazon facility,” we recommend that you be more patient as the chances are at the highest that your item will still get to you.
Track The Package Again
Sometimes, the Amazon tracking page isn’t accurate.
To get better and real-time updates, we recommend using free Third-party tracking sites such as 17Track or Parcelsapp.